Effective Date: January 1, 2025
Introduction
Hot Hand Media (“HHM,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hothandmedia.com or use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact details (email address, phone number, postal address)
- Business information (company name, job title, business address)
- Payment and billing information (processed securely by third-party providers)
- Communication preferences
- Account credentials
- Portfolio submissions and work samples
- Client testimonials and feedback
- Marketing preferences
1.2 Non-Personal Information
We automatically collect certain non-personal information when you interact with our website:
- IP address and device identifiers
- Browser type, version, and language preferences
- Operating system and platform
- Pages viewed and navigation patterns
- Time spent on each page
- Referring website addresses
- Geographic location (country/region level)
- Network information
- Usage patterns and preferences
1.3 Cookies and Tracking Technologies
We use various tracking technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality
- Analytical Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your interactions with our marketing materials
- Third-Party Cookies: Placed by our partners and service providers
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact website functionality.
2. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Performance of a contract
- Legal obligation
- Legitimate interests
- Your consent
3. How We Use Your Information
3.1 Primary Purposes
- Providing and maintaining our services
- Processing payments and fulfilling orders
- Responding to inquiries and support requests
- Managing your account and preferences
- Delivering requested content and updates
3.2 Additional Uses
- Improving and personalizing our services
- Analyzing website performance and user behavior
- Detecting and preventing fraud
- Sending marketing communications (with consent)
- Conducting market research and analytics
- Complying with legal obligations
- Enforcing our terms of service
4. Information Sharing and Disclosure
4.1 We May Share Information With:
- Service providers and business partners
- Payment processors and financial institutions
- Analytics and advertising partners
- Professional advisors and consultants
- Law enforcement or regulatory authorities
- Potential buyers in case of business sale/merger
4.2 Data Transfer Safeguards
When we transfer data internationally, we implement appropriate safeguards:
- Standard contractual clauses
- Data processing agreements
- Privacy Shield certification (where applicable)
- Adequate country status verification
5. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training and confidentiality agreements
- Incident response procedures
- Backup and recovery systems
6. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
- Lodge complaints with supervisory authorities
To exercise these rights, contact us at privacy@hothandmedia.com
7. Data Retention
We retain personal information according to the following schedule:
- Active accounts and profile data: For the duration of the active business relationship
- Inactive accounts: Up to 24 months after last interaction
- Financial and transaction records: 7 years (as required by tax regulations)
- Communication records: 2 years from last interaction
- Server logs and technical data: 90 days
- Marketing data: Until you unsubscribe or withdraw consent
- Security and fraud prevention data: 2 years
After these periods, your data will be either securely deleted or anonymized. You may request deletion of your data at any time, subject to our legal obligations and legitimate business interests.
8. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
9. Third-Party Links and Services
Our website may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by a revised effective date. Significant changes will be notified via:
- Email notification (for registered users)
- Website announcement
- Push notification (if applicable)
11. Marketing Communications
You can opt out of marketing communications by:
- Following unsubscribe instructions in emails
- Updating communication preferences in your account
- Contacting us directly
12. Contact Information
For privacy-related inquiries:
Hot Hand Media
Privacy Officer
Email: privacy@hothandmedia.com
13. Jurisdiction and Applicable Law
This Privacy Policy is governed by United States federal law and California state law, including but not limited to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Any disputes shall be subject to the exclusive jurisdiction of the federal and state courts located within the State of California.
14. Acknowledgment
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: January 12, 2025